This policy applies to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
EXPRESS SHIPPING :
In general, domestic shipments are in transit for 3-7 business days (Monday to Friday). The order cut-off time will be 05:00 PM Eastern Standard Time (New York). Domestic order handling time is 2-3 business day (Monday to Friday).
Sometimes shipping can take 10-15 days due to extreme weather conditions ( ThunderStorm ,Heavy RainFall ) or a delay in flights.
Shipping rates are: Free Shipping
The highest rate is applied once to the entire order.
While we suits use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall Ship Product ASAP.
Order changes :
Once your selected product order has been confirmed, it is cannot be modified or canceled. If you'd wish to returning a product, you've to start out the returns procedure once you've received the item.
Item not received :
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to find out your Bags as once the item is bagged we have control over it (once it’s by the carrier), but if still persists kindly contact us at [email protected]
Please Note :
We recommend using USPS or UPS regular ground service. We cannot guarantee that we will receive your returned item.
Parcels Damaged In Transit:
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Visit us: 500 Paisano Street Northeast, Albuquerque, NM 87123, United States
Call us: +1 (818) 254-8539
E-mail us: [email protected]
Mon-Sat : 9am - 8pm
Sunday: 10am - 4pm
Thanks for shopping with us.